Terms and Conditions

 

Pets:

Pets are not permitted in the cabins or sites at Tomago Village Van Park
 

Short Stay/ Nightly Rates:

  • Deposit Requirement: 1 night’s deposit is required at time of booking, with the balance payable on arrival.
  • Cancellation policy – Worker’s Accommodation: Bookings cancelled within 48 hours of their arrival date may be charged a cancellation fee equal to 50% of their total accommodation cost.
  • Cancellation Policy – Other Accommodation Types: Bookings cancelled within 24 hours of their arrival date may be charged a cancellation fee equal to 50% of their total accommodation cost.
  • No Show Policy: In event of a No Show, the deposit will be forfeited.
  • Early Departures/ Shortened Stays: In the event of an early departure or shortened stay where notice of departure is provided less than 24 hours prior to the booked departure date, the deposit will be forfeited.

Weekly Rates:

  • Deposit Requirement: 1 night’s deposit is required at time of booking, with the balance payable on arrival. Guests staying for more than 1 week must settle their account on a weekly basis.
  • Cancellation policy: Bookings cancelled within 48 hours of their arrival date may be charged a cancellation fee equal to 50% of their total accommodation cost.
  • No Show Policy: In event of a No Show, the deposit will be forfeited.
  • Early Departures/ Shortened Stays: In the event of an early departure or shortened stay where notice of departure is provided less than 48 hours prior to the booked departure date, the deposit will be forfeited. Rates will revert to nightly rates if the minimum 7 night stay requirement is not met.

Monthly Rates:

  • Deposit Requirement: 7 night’s deposit is required at time of booking, with the balance payable on arrival.
  • Cancellation policy: Bookings cancelled within 7 days of their arrival date may be charged a cancellation fee equal to 50% of their total accommodation cost.
  • No Show Policy: In event of a No Show, the deposit will be forfeited.
  • Early Departures/ Shortened Stays: In the event of an early departure or shortened stay where notice of departure is provided less than 7 days prior to the booked departure date, the deposit will be forfeited. Rates will revert to weekly nightly rates if the minimum 28 night stay requirement is not met.